Our Branches are Open

We are open and here to help.

(updated on 24.06.20)

We are pleased to confirm that we have 11 of our 12 branches open now.

Branch phone numbers are below:

Andover 01264357374
Blaby 01162788000
Cannock 01543570500
Derby 01332344114
ERF Mansfield (FCC) 01623631200
Ilkeston 01159306858
Leicester 01162628421
Newark 01636610800
Nottingham 01159203961
Nuneaton 02476346953
Wolverhampton 01902871853

Currently the only branch that isn’t open yet is Birmingham. However, we shall update you when this changes.

Birmingham 01218091980

Thank you for your patience as we have been re-opening the branches. We look forward to seeing you all again soon.

The ERF Team

May Bank Holiday – Customer Update

ERF will be closed for the bank holiday from Friday 8th May to Sunday 10th May.

Our branches at Nottingham, Andover, Cannock and Leicester will be open again on Monday 11th May and we will continue following the government guidance on social distancing.

Moving forwards we will be monitoring the demands of our customers each day and will keep you updated.

We are here to support all our customers during this time. To place an order, please ring your normal branch phone number and a member of the ERF team will be on hand to help.

We want to say thank you for your patience and your business during this time. We do not take it for granted.

Wishing you a relaxing and safe bank holiday weekend.

The ERF Team

Essential Services Emergency Call Out Over Easter

During the Easter period we will be operating an ESSENTIAL SERVICES emergency call out for our customers.

If you need to speak to us regarding an emergency requirement, please call one of the following numbers, depending on where you are based:

East Midlands: 07891 678347
West Midlands: 07977 254464
Andover: 07432 640304

If your enquiry is non-urgent, please leave a message and we will get back to you on Tuesday.

We hope that you enjoy the long weekend (if you are lucky enough to get one) and we look forward to continuing to help during these bizarre times.

Stay safe,

The ERF Team

ERF Open for our Customers from 3 key Branches

We are open to support our customers from 3 key branches

We are pleased to let you know that ERF will continue to be open for our customers, operating from three key branches: Andover, Cannock and Nottingham.

Collections will also be available from these three locations from our £3.2m stock holding.

These businesses will stay open due to the ties with the NHS and Ministry of Defence (MOD) and we will be able to meet all our customer’s needs from these branches.

Due to significant investment in our IT infrastructure, we are fortunate that all our systems are cloud based and therefore we are able to continue to work remotely.

If you wish to place an order, please ring your normal ERF branch number and a member of the team will be on hand to help you.

ERF branch details:

Andover
1, Andover Trade Park, Andover SP10 3ZL
Open 7.30am – 5pm, Monday to Friday

Cannock
1, Ash Park, Hyssop Cl, Hednesford, Cannock WS11 7AX
Open 7.30am – 5.30pm, Monday to Friday

Nottingham
Salop St, Daybrook, Nottingham NG5 6HD
Open 7.30am – 5.30pm, Monday to Friday

Site deliveries will also be available where appropriate.

Payments
We are trying to avoid travelling to our local bank during the current circumstances and therefore we kindly ask that where possible, all customers pay via card or bank transfer, instead of cheque.

For card payments please call us on 01159 203 960 and we will process over the phone.

For bank transfer our details are:
Sort Code:
20-52-77
Account number: 30337498

We thank you for your continuous support and communication during these times and wish to reassure you that we will do all we can to further support our customers in any way we can.

If you have any queries or wish to discuss something with the team, then please not hesitate to get in touch.

The ERF Team

ERF Mansfield (FCC) open it’s doors again!

Another open branch for you.

The branches that we now have open are:

Andover 01264357374
Blaby 01162788000
Cannock 01543570500
Derby 01332344114
Leicester 01162628421
Mansfield (FCC) 01623 631200
Newark 01636610800
Nottingham 01159203961
Nuneaton 02476346953
Wolverhampton 01902871853

Safe Working Practices. Safe for you. Safe for us.
Check out how we are keeping us all safe with our COVID-19 safe working practices. Safe collections in branch and safe deliveries.

Need PPE?
We have a range of PPE available. View PPE available here and speak to your local branch to order.

ERF Blaby, Derby and Nuneaton opening this week!

We are pleased to let you know that the ERF Blaby, Derby and Nuneaton branches are reopening this week.

Derby opened on Tuesday, Blaby on Wednesday and Nuneaton will open tomorrow (Thursday 4th June.)

We are working hard behind the scenes to ensure that the branches are safe for your return and have implemented a number of safe working practices. Find out more here.

There is also a range of PPE available to ERF customers. Find out more here and call your local branch to order.

The branches which are now open, are:

Andover 01264357374
Blaby 01162788000
Cannock 01543570500
Derby 01332344114
Leicester 01162628421
Newark 01636610800
Nottingham 01159203961
Nuneaton 02476346953 (opens tomorrow!)
Wolverhampton 01902871853

We hope to see you soon,

The ERF Team

Customer update – Leicester now open

Here is the latest update from the ERF team for you.

Leicester now open

  • We are pleased to announce that Leicester is now also open for collections and to support our customers with deliveries across the midlands. The branches open for collections are Andover, Cannock, Nottingham and now Leicester too.

Call your local branch to arrange a collection or delivery.

New beginnings

  • We are looking ahead to the new way of working together in the future. This may mean more video call meetings, extra safety measures in place in the branches and to continue working with you on how we can best serve your needs.

Growth week on week

  • During the weeks of lockdown, we have continued to review our business and the demand from our customers. As we enter May, all the signs are positive that more and more people are returning to work and this is a good sign for us all. We have seen growth week on week, of demand for our products and services and we are proud to be here to help.

Increases in customer demands

  • Our customers are our number one priority and we are seeing an increase in demand for collections and delivery. We will continue to review how we can better provide these services and always welcome any feedback you may have.

We would like to take this opportunity to thank our customers and our supplier partners for their support during these times.

Stay safe.

Robin Combellack

Head of Company

Coronavirus Covid-19 Customer Updates

With the developments from the government on the current outbreak of the coronavirus, we wanted to update you on how we can provide you, our customers, with minimum contact and maximum service.

Safe ways to order:

  • Call and collect
  • WhatsApp and collect
  • Email and collect
Branch Branch Number WhatsApp Number Email Address
Andover 01264 357374 07432 640304 Sales.andover@erfelectrical.co.uk
Birmingham 0121 8091980 07968 415843 Sales.birmingham@erfelectrical.co.uk
Blaby 0116 2788000 07976 934539 Sales.blaby@erfelectrical.co.uk
Cannock 01543 570500 07977 254464 Sales.cannock@erfelectrical.co.uk
Derby 01332 344114 07891 678347 Sales.derby@erfelectrical.co.uk
Ilkeston 0115 9306858 07909 866982 Sales.ilkeston@erfelectrical.co.uk
Leicester 0116 2628421 07506 294800 Sales.leicester@erfelectrical.co.uk
Mansfield 01623 631200 07976 963066 Sales.mansfield@erfelectrical.co.uk
Newark 01636 610800 07432 640305 Sales.newark@erfelectrical.co.uk
Nottingham 0115 9203961 07976 935364 Sales.nottingham@erfelectrical.co.uk
Nuneaton 024 76346953 07767 325980 Sales.nuneaton@erfelectrical.co.uk
Wolverhampton 01902 871853 07855 808814 Sales.wolverhampton@erfelectrical.co.uk

Collection of goods:

  • Goods which have been ordered for collection at branch, can be collected through the shutter doors to the stores.
  • Please be respectful of the social distancing guidelines from the government.

Deliveries:

  • We will be running deliveries to site where appropriate. Please speak to your branch manager to find out more.

Payments for customers with accounts:
Card payments are being taken as normal, over the phone via the credit control phone number 01159 203 960 or via bank transfer to:

Sort code: 20-52-77
Account number: 30337498

You can also email the credit control team on creditcontrol@erfelectrical.co.uk.

We know that everyone is facing their own challenges, but timely payments are appreciated now, even more so than normal, in these unprecedented times.

We have reduced our teams working in offices and branches based on government guidelines, but we are still fully equipped to take all your calls, so please get in touch if you have any requirements.

These are challenging times, but we wish to continue to support our customers as much as we can, for as long as we can.

Thanks in advance for your cooperation.

The ERF Team

ERF Birmingham Opens its Doors Next Monday

After a few months during lockdown, of being closed, we are very pleased to announce that ERF Electrical Birmingham is opening again, from Monday 19th April.

We took the decision to keep this branch shut until now, as it was our newest branch and we were able to look after our Birmingham customers through all our other branches, which have been open throughout.

This branch at Matrix Point, is a special one due to its spacious and innovative layout. The internal branch area features a glass wall, where customers and staff can see straight into the stores. The stock holding at Birmingham is supported by the ERF West Midlands region with a stock holding of £1m.

Area Manager, Simon Jones said:

‘We are thrilled to be opening the doors to this great branch once again. During the lockdown we have still been getting the kit to our customers, but now we can also be on hand in Birmingham for walk-ins and call and collections. We have stock of all our electrical Essentials products from the catalogue, so no need to worry about whether we have the stock.

If you live in the area and have not been in to see us yet, then pop in and say hello.

We’ve got plenty of parking, stock on the shelves and a friendly team on hand.’

 

Birmingham branch contact details:

Area Manager: Simon Jones

Unit C3, Mainstream Way,
Matrix Point,
Birmingham
B7 4SN

Tel: 0121 809 1980
Email: sales.birmingham@erfelectrical.co.uk
Opening Times:
7.30am to 5.30pm Monday to Thursday
7.30am to 5pm on Friday