Electrical News

BG Consumer Units and RCBO Deal

👉Click for Further information on BG’s products


BG Main Switch Consumer Units Price (ex VAT)
9 Module 7 Way with 100A Switch £19
12 Module 10 Way with 100A Switch £20.50
16 Module 14 Way with 100A Switch £23
Wiring Kit
C/W Live, Neutral & Earth Wires, Busbar & Shroud 1 X SPD 1 X 32A MCB £32
Compact RCBO, Type A, B Curve, ALL Ampages £11
BG Fully Loaded Boards Price (ex VAT)
5 Way Deal
CFUSW07-01 Board + SPD Kit + 5 RCBO’s £106
8 Way Deal
CFUSW10-01 Board + SPD Kit + 6 RCBO’s £118.50
12 Way Deal
CFUSW14-01 Board + SPD Kit + 7 RCBO’s £132

We also have tail kit packs and flexible tails


 Board info:

Main Switch Incomer


All metal unit, manufactured from stainless steel

Bottom hinged visor

White gloss finish

M20 & M32 knockouts on top, bottom and side

Lockable cover also available

Integrated spirit level

Compliant with 18th Edition

Glands also available


The BG boards, RCBOs and SPD kits are available in all ERF branches, at all times.

👉Find your local ERF branch

How can Electricians Earn Themselves a Five-Star Review? 

At ERF Electrical we wanted to know what makes a customer give an electrical installer a five-star review.

The answer? One in five customers give top marks to those that clean up after themselves. We analysed 1,000 five-star Checkatrade reviews across 10 major cities, with our research showing that electricians and electrical contractors are most likely to receive an ‘excellent’ five star review for being tidy, professional, punctual, friendly and courteous. 

Interestingly, those living in Bristol value cleanliness above anything else, while residents in Liverpool, Glasgow and Leeds praise good time management. In Liverpool, punctuality was mentioned in 25% of top reviews.

The highest-ranked qualities, according to the percentage of reviews they appeared in, were:

  1. Tidy/clean (21%)
  2. Professional (20%)
  3. Polite/courteous (20%)
  4. On-time (18%)
  5. Friendly (16%)
  6. Reliable (10%)
  7. Efficient (10%)
  8. Helpful (7%)

The research also reveals that Leicester residents are most likely than anywhere else to praise those with good manners, with one in five (22%) of reviews mentioning the friendliness of an electrician.

The highest-ranked qualities, according to city, were: 

  1. Bristol – tidy, professional, efficient, reliable, friendly
  2. Birminghamprofessional, tidy, polite, reliable, friendly
  3. Edinburgh – professional, reliable, tidy, friendly, on-time
  4. Glasgow – on-time, professional, efficient, tidy, friendly
  5. Leeds – on-time, professional, friendly, tidy, polite
  6. Leicesterfriendly, professional, on-time, tidy, helpful
  7. Liverpool – on-time, professional, polite, tidy, friendly
  8. London – professional, friendly, polite, reliable, helpful
  9. Nottinghamprofessional, polite, on-time, tidy, courteous
  10.  Sheffield – professional, friendly, polite, efficient, tidy

Tidiness and friendliness were mentioned among the top qualities in nine of the ten cities we looked at. Other five-star reviews gave credit to knowledgable, trustworthy and respectful electricians. 

Four ways you can boost customer satisfaction

Here are a few ways you can increase your chances of getting an excellent rating:


Ask for feedback

It might sound obvious, but how do you know what you’re doing well, or not doing so well, if you don’t ask? Sending out customer satisfaction surveys are a great way to identify any areas of improvement and track progress over time. It also shows customers that you take your customer service very seriously, with an opportunity to ask those who were most impressed to provide a review or testimonial to your site.


Provide a personal service 

People like to be treated as individuals. Personalise your emails and requests for quotes, or even better pick up the phone and get to know your customers. If you own an electrical company, it may also be worth considering if you can implement a system whereby an electrician is assigned to a customer, so that they can get the same person each time. This helps build better personal relationships.


Reward loyalty

Is there a loyalty scheme you can implement to encourage repeat business and thank your returning customers? It could be something as simple as sending them a card at Christmas, or giving them a little discount off their bill.


Think technology

Providing a good service doesn’t just happen on the job – customers will begin to form an impression from the moment they visit your website, or pick up the phone. People want a quick response, which is why so many businesses have turned to AI for help (think chatbots!). While we will always value a more personal service, chatbots can provide answers to your most frequently asked questions, or point someone in the direction of where they can find the information they require, for example.


We are Opening More Branches to Help you

ERF Wolverhampton and ERF Newark are now Open

Due to increase in customer demand, we are pleased to let you know that as of Friday 22nd May, our Wolverhampton and Newark branches are also open.


We can offer deliveries for all our customers, just give your normal branch phone number a call and the ERF team will be on hand to help.

Branch phone numbers are below:

Andover 01264357374
Birmingham 01218091980
Blaby 01162788000
Cannock 01543570500
Derby 01332344114
FCC Mansfield 01623631200
Ilkeston 01159306858
Leicester 01162628421
Newark 01636610800
Nottingham 01159203961
Nuneaton 02476346953
Wolverhampton 01902871853

Open Branches







Call and Collect

Collections are available from our open branches listed above.

Safe Working Practices

We all want to get back to work and ensure that we are able to do so safely. Therefore we have been working hard to make our branches safe, in line with the COVID-19 guidelines. There are limits on the number of people allowed in the branch and our team will be wearing the necessary PPE equipment so that you feel safe to come to the branches and collect your goods. Find out more about our ERF safe working practices here. If you have any suggestions or comments for the team, please let us know.


We will continue to keep you updated as and when we open the other branch locations.

Thanks for your patience and stay safe.

The ERF Team

ERF COVID-19 Safe Working Practices

We are open and more information on which businesses are open for collections, can be found here. 

The safety of our customers and our colleagues is our number one priority. We are therefore working hard to ensure that all the necessary safety measures are in place to that we can get back to working together and getting the economy moving again.

Your concern is our concern, so we have implemented the below safe working practices into the ERF business to protect us all:

Deliveries from us:

  • All delivery drivers have personal protective equipment (PPE), including disposable gloves worn for all delivers, face masks and eye wear when the site requires.
  • We shall advise you of our arrival on site via phone.
  • We will then unload our own vehicle, placing the goods where advised.
  • No signature will be required, your name will be taken and placed on the delivery sheet.
  • We will then return to our vehicle ensuring that you attend to your goods.
  • Then we will leave your site.

ERF van_07.05.20





Deliveries to us:

  • Drivers and suppliers to communicate delivery date and details prior to delivery.
  • We will watch the delivery being unloaded.
  • We shall then visually check the goods.
  • The ERF colleagues name can be used to ‘sign’ for the delivery, as no signature shall be given.

ERF Delivery Drivers:

  • All our vehicles and drivers have a COVID-19 safety pack on board.
  • Our drivers are trained in delivering to open and enclosed sites.
  • Disposable gloves are worn for all deliveries. Where sites are enclosed or internal to buildings, our drivers will wear safety glasses and masks for your delivery.
  • We will not ask for a signature but will take a name and a photograph of the delivered goods.
  • We will monitor all changes in the government guidance and apply these rules to our deliveries.

Sales Counters:

  • FREE masks for customers to wear while in the branch.
  • All counters have instructions clearly marked on the door before entry.
  • Social distancing is clearly marked on the floor.
  • Staff wearing all necessary PPE minimum gloves, (eyewear and masks where appropriate).
  • Goods placed on counter. We will step back to keep distance.
  • Customers steps forward and takes their goods.
  • Customer leaves giving name for COVID-19 as signature.
  • Please observe the maximum numbers allowed in each branch at any one time.

ERF Stores:

  • Safe working practices.
  • Social distancing.
  • PPE worn.
  • Clear marking.
  • No external visitors.
  • Site cleaned at regular intervals.


  • All visitor meetings are to take place over virtual conferencing when possible.
  • If face to face meetings are unavoidable, then social distancing must be observed.
  • Adhere to all government guidance.


We thank you in advance for you help and support on the above. Should you have any specific concerns or queries, please speak to a member of the ERF team who will do what they can to accommodate.

Many thanks,

The ERF Team

May Bank Holiday – Customer Update

ERF will be closed for the bank holiday from Friday 8th May to Sunday 10th May.

Our branches at Nottingham, Andover, Cannock and Leicester will be open again on Monday 11th May and we will continue following the government guidance on social distancing.

Moving forwards we will be monitoring the demands of our customers each day and will keep you updated.

We are here to support all our customers during this time. To place an order, please ring your normal branch phone number and a member of the ERF team will be on hand to help.

We want to say thank you for your patience and your business during this time. We do not take it for granted.

Wishing you a relaxing and safe bank holiday weekend.


The ERF Team

Customer update – Leicester now open

Here is the latest update from the ERF team for you.

Leicester now open

  • We are pleased to announce that Leicester is now also open for collections and to support our customers with deliveries across the midlands. The branches open for collections are Andover, Cannock, Nottingham and now Leicester too.

Call your local branch to arrange a collection or delivery.


New beginnings

  • We are looking ahead to the new way of working together in the future. This may mean more video call meetings, extra safety measures in place in the branches and to continue working with you on how we can best serve your needs.


Growth week on week

  • During the weeks of lockdown, we have continued to review our business and the demand from our customers. As we enter May, all the signs are positive that more and more people are returning to work and this is a good sign for us all. We have seen growth week on week, of demand for our products and services and we are proud to be here to help.


Increases in customer demands

  • Our customers are our number one priority and we are seeing an increase in demand for collections and delivery. We will continue to review how we can better provide these services and always welcome any feedback you may have.


We would like to take this opportunity to thank our customers and our supplier partners for their support during these times.

Stay safe.

Robin Combellack

Head of Company

Essential Services Emergency Call Out Over Easter

During the Easter period we will be operating an ESSENTIAL SERVICES emergency call out for our customers.

If you need to speak to us regarding an emergency requirement, please call one of the following numbers, depending on where you are based:

East Midlands: 07891 678347
West Midlands:  07977 254464
Andover: 07432 640304

If your enquiry is non-urgent, please leave a message and we will get back to you on Tuesday.

We hope that you enjoy the long weekend (if you are lucky enough to get one) and we look forward to continuing to help during these bizarre times.

Stay safe,


The ERF Team

Our Branches are Open

We are open and here to help.

(updated on 24.06.20)

We are pleased to confirm that we have 11 of our 12 branches open now.

Branch phone numbers are below:

Andover 01264357374
Blaby 01162788000
Cannock 01543570500
Derby 01332344114
ERF Mansfield (FCC) 01623631200
Ilkeston 01159306858
Leicester 01162628421
Newark 01636610800
Nottingham 01159203961
Nuneaton 02476346953
Wolverhampton 01902871853

Currently the only branch that isn’t open yet is Birmingham. However, we shall update you when this changes.

Birmingham 01218091980

Thank you for your patience as we have been re-opening the branches. We look forward to seeing you all again soon.

The ERF Team

eFIXX Electrical Contractor FREE Event Comes to Nottingham in partnership with ERF Electrical

Unfortunately, due to external factors we have had to postpone this event. Keep your eyes peeled for future ERF events.


Places are limited for the Nottigham eFIXX event, so book now to avoid missing out!

Register Here




The eFIXX event brings together local electrical contractors, the NICEIC and your local electrical wholesaler for networking, fun and the latest industry news.


The agenda for the event is as follows:

4:00 pm – Registration – Tea’s on the table

4:30 pm – Supplier workshops – a chance to meet the electrical manufacturers

6:00 pm – BREAK – Bar Open (feeling thirsty?)

6:30 pm – Welcome

6:40 pm – Marketing bootcamp – Advice on how to make yourself more successful on social media

6:55 pm – Smart homes

7:15 pm – Electric vehicle charging  – How to plug in to the opportunities

7:35 pm – Ask the NICEIC – Your regs questions answered

8:00 pm – BREAK – Bar Open (Thirsty again?)

8:20 pm – Live Q&A plus supplier workshop round-up

9:00 pm – Competition (fastest electrician) results and prizes

WIN – Are you the UK’s fastest electrician? Find out more about the Apprentice Wall competition, which we will be running at the Nottingham event here.

Great prizes on offer!

eFIXX Nottingham event apprentice wall



Tuesday 17th March from 4:00pm – 9:00 PM

Add to Calendar


Nottingham College (EMTEC Ruddington Campus) – Ruddington Fields Business Park, NG11 6JZ

Get directions here

Check out where your local ERF branch is.


The purpose of the Nottingham eFIXX event is to provide electrical contractors and product manufacturers with a platform for sharing ideas, networking and having some fun with those in the industry.

Find out more about the event in the video below:

There is no cost to you for attending but places are limited for these events and spaces are already filling up fast.

Register to attend here, to make sure you don’t miss out.


If you have any queries, then just ask the team in your local branch.

Why Choose ESP UK


Why ESP UK is Number One in Electrical Security

One can never stress the importance of security too much, and whether it’s for the home or commercial establishments, it is necessary you have the best setup possible, and in this case it’s hard to beat ESP UK. For many years now ESP has been at the top of the heap as far as UK electrical security is concerned, and while the competition is stiff, the company is taking all the necessary steps to stay ahead.

A Wide Range of Products

ESP was founded more than 20 years ago with the goal of providing the best security solutions for the electrical industry. Two decades have passed and the company has set a high standard by developing security products covering all possible needs. Contractors and commercial establishments in need of fire and electronic security can choose from a vast array of CCTV cameras, DVR recording, covert cameras, Digiview CCTV systems and PTZ cameras among others.
The company also offers various products in other categories such as external area protection (EAP), video door entry, access control and their new line of Duceri Emergency Lighting solutions. Each of these categories is comprised of various products so customers will have more to choose from.

Advice and Training

ESP is not just known for its vast security products but also their training seminars: the company offers a diverse range of security solutions as well as advice and free training to ensure clients receive the best service possible. In addition to these, ESP also provides extensive support for their clients regardless of the product or service they avail of.
While ESP UK has maintained its edge over the competition, they are not resting on their laurels and instead focused on innovation. Apart from their high end CCTV cameras, the company also offers an assortment of entry systems for single, multi door and vandal resistant devices as well.