News



Customer update – Leicester now open

Here is the latest update from the ERF team for you.

Leicester now open

  • We are pleased to announce that Leicester is now also open for collections and to support our customers with deliveries across the midlands. The branches open for collections are Andover, Cannock, Nottingham and now Leicester too.

Call your local branch to arrange a collection or delivery.

 

New beginnings

  • We are looking ahead to the new way of working together in the future. This may mean more video call meetings, extra safety measures in place in the branches and to continue working with you on how we can best serve your needs.

 

Growth week on week

  • During the weeks of lockdown, we have continued to review our business and the demand from our customers. As we enter May, all the signs are positive that more and more people are returning to work and this is a good sign for us all. We have seen growth week on week, of demand for our products and services and we are proud to be here to help.

 

Increases in customer demands

  • Our customers are our number one priority and we are seeing an increase in demand for collections and delivery. We will continue to review how we can better provide these services and always welcome any feedback you may have.

 

We would like to take this opportunity to thank our customers and our supplier partners for their support during these times.

Stay safe.

Robin Combellack

Head of Company



Essential Services Emergency Call Out Over Easter

During the Easter period we will be operating an ESSENTIAL SERVICES emergency call out for our customers.

If you need to speak to us regarding an emergency requirement, please call one of the following numbers, depending on where you are based:

East Midlands: 07891 678347
West Midlands:  07977 254464
Andover: 07432 640304

If your enquiry is non-urgent, please leave a message and we will get back to you on Tuesday.

We hope that you enjoy the long weekend (if you are lucky enough to get one) and we look forward to continuing to help during these bizarre times.

Stay safe,

 

The ERF Team



Our Branches are Open

We are open and here to help.

(updated on 24.06.20)

We are pleased to confirm that we have 11 of our 12 branches open now.

Branch phone numbers are below:

Andover 01264357374
Blaby 01162788000
Cannock 01543570500
Derby 01332344114
ERF Mansfield (FCC) 01623631200
Ilkeston 01159306858
Leicester 01162628421
Newark 01636610800
Nottingham 01159203961
Nuneaton 02476346953
Wolverhampton 01902871853

Currently the only branch that isn’t open yet is Birmingham. However, we shall update you when this changes.

Birmingham 01218091980

Thank you for your patience as we have been re-opening the branches. We look forward to seeing you all again soon.

The ERF Team



ERF Open for our Customers from 3 key Branches

We are open to support our customers from 3 key branches

We are pleased to let you know that ERF will continue to be open for our customers, operating from three key branches: Andover, Cannock and Nottingham.

Collections will also be available from these three locations from our £3.2m stock holding.

These businesses will stay open due to the ties with the NHS and Ministry of Defence (MOD) and we will be able to meet all our customer’s needs from these branches.

Due to significant investment in our IT infrastructure, we are fortunate that all our systems are cloud based and therefore we are able to continue to work remotely.

If you wish to place an order, please ring your normal ERF branch number and a member of the team will be on hand to help you.

ERF branch details:

Andover
1, Andover Trade Park, Andover SP10 3ZL
Open 7.30am – 5pm, Monday to Friday

Cannock
1, Ash Park, Hyssop Cl, Hednesford, Cannock WS11 7AX
Open 7.30am – 5.30pm, Monday to Friday

Nottingham
Salop St, Daybrook, Nottingham NG5 6HD
Open 7.30am – 5.30pm, Monday to Friday

Site deliveries will also be available where appropriate.

Payments
We are trying to avoid travelling to our local bank during the current circumstances and therefore we kindly ask that where possible, all customers pay via card or bank transfer, instead of cheque.

For card payments please call us on 01159 203 960 and we will process over the phone.

For bank transfer our details are:
Sort Code:
 20-52-77
Account number: 30337498

We thank you for your continuous support and communication during these times and wish to reassure you that we will do all we can to further support our customers in any way we can.

If you have any queries or wish to discuss something with the team, then please not hesitate to get in touch.

The ERF Team



Coronavirus Covid-19 – Customer Updates

With the developments from the government on the current outbreak of the coronavirus, we wanted to update you on how we can provide you, our customers, with minimum contact and maximum service.

Safe ways to order:

  • Call and collect
  • WhatsApp and collect
  • Email and collect
Branch Branch number WhatsApp number Email address
Andover 01264 357374 07432 640304 Sales.andover@erfelectrical.co.uk
Birmingham 0121 809 1980 07968 415843 Sales.birmingham@erfelectrical.co.uk
Blaby 0116 278 8000
07976 934539
Sales.blaby@erfelectrical.co.uk
Cannock 01543 570500 07977 254464 Sales.cannock@erfelectrical.co.uk
Derby 01332 344114 07891 678347 Sales.derby@erfelectrical.co.uk
Ilkeston 0115 930 6858 07909866982 Sales.ilkeston@erfelectrical.co.uk
Leicester 0116 262 8421 07506 294800 Sales.leicester@erfelectrical.co.uk
Mansfield 01623 631200 07976 963066 Sales.mansfield@erfelectrical.co.uk
Newark 01636 610800 07432640305 Sales.newark@erfelectrical.co.uk
Nottingham 0115 920 3961 07976 935364 Sales.nottingham@erfelectrical.co.uk
Nuneaton 024 7634 6953 07767 325 980 Sales.nuneaton@erfelectrical.co.uk
Wolverhampton 01902 871853 07855 808814 Sales.wolverhampton@erfelectrical.co.uk

Collection of goods:

  • Goods which have been ordered for collection at branch, can be collected through the shutter doors to the stores.
  • Please be respectful of the social distancing guidelines from the government.

Deliveries:

  • We will be running deliveries to site where appropriate. Please speak to your branch manager to find out more.

Payments for customers with accounts:
Card payments are being taken as normal, over the phone via the credit control phone number 01159 203 960 or via bank transfer to:

Sort code: 20-52-77
Account number: 30337498

You can also email the credit control team on creditcontrol@erfelectrical.co.uk.

We know that everyone is facing their own challenges, but timely payments are appreciated now, even more so than normal, in these unprecedented times.

We have reduced our teams working in offices and branches based on government guidelines, but we are still fully equipped to take all your calls, so please get in touch if you have any requirements.

These are challenging times, but we wish to continue to support our customers as much as we can, for as long as we can.

Thanks in advance for your cooperation.

The ERF Team



eFIXX Electrical Contractor FREE Event Comes to Nottingham in partnership with ERF Electrical

Unfortunately, due to external factors we have had to postpone this event. Keep your eyes peeled for future ERF events.

 

Places are limited for the Nottigham eFIXX event, so book now to avoid missing out!

Register Here

 

 

Who:

The eFIXX event brings together local electrical contractors, the NICEIC and your local electrical wholesaler for networking, fun and the latest industry news.

What:

The agenda for the event is as follows:

4:00 pm – Registration – Tea’s on the table

4:30 pm – Supplier workshops – a chance to meet the electrical manufacturers

6:00 pm – BREAK – Bar Open (feeling thirsty?)

6:30 pm – Welcome

6:40 pm – Marketing bootcamp – Advice on how to make yourself more successful on social media

6:55 pm – Smart homes

7:15 pm – Electric vehicle charging  – How to plug in to the opportunities

7:35 pm – Ask the NICEIC – Your regs questions answered

8:00 pm – BREAK – Bar Open (Thirsty again?)

8:20 pm – Live Q&A plus supplier workshop round-up

9:00 pm – Competition (fastest electrician) results and prizes

WIN – Are you the UK’s fastest electrician? Find out more about the Apprentice Wall competition, which we will be running at the Nottingham event here.

Great prizes on offer!

eFIXX Nottingham event apprentice wall

 

When:

Tuesday 17th March from 4:00pm – 9:00 PM

Add to Calendar

Where:

Nottingham College (EMTEC Ruddington Campus) – Ruddington Fields Business Park, NG11 6JZ

Get directions here

Check out where your local ERF branch is.

Why:

The purpose of the Nottingham eFIXX event is to provide electrical contractors and product manufacturers with a platform for sharing ideas, networking and having some fun with those in the industry.

Find out more about the event in the video below:

There is no cost to you for attending but places are limited for these events and spaces are already filling up fast.

Register to attend here, to make sure you don’t miss out.

 

If you have any queries, then just ask the team in your local branch.



The Collingwood Lighting Mobile Presentation At ERF Derby

The Collingwood Lighting Mobile Presentation is coming to ERF Electrical Derby branch on:

Tuesday 24th September – 8am – 3pm 

Food will be provided for customers attending the Collingwood Lighting Presentation in the morning!

Collingwood will also be showing a 12 minute ‘Introduction to LED’ film on the day.

Please view the leaflet below for more information.

ERF Derby –  Unit E, Millennium Business Centre, Millennium Way, Pride Park Derby  DE24 8HX Tel: 01332 344114

collingwood

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Triton Showers Now Sold Through ERF Leicester

triton-logoERF Electrical Wholesalers Leicester branch are now proud stockists of the Triton showers

They now have in stock the following Triton electric showers:

-Triton Aspirante Electric Shower 8.5Kw or 9.5Kw in a range of finishes
-Triton T80Z Thermostatic Electric Shower 8.5Kw or 9.5Kw
-Triton Sambada Electric Shower 8.5Kw or 9.5Kw ( Exclusive Electrical Wholesalers product )

Call ERF Leicester now for more details on the Triton Showers:

75 Cobden Street,
Leicester
LE1 2LB
Tel: 01162 628421
Fax: 01162 514919
Email: sales.leicester@erfelectrical.co.uk

blkant1

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Cooper ZETALITE 3 LED Bulkhead!

New for August and ERF Nottingham the Cooper ZETALITE 3 LED Bulkhead!

We are running a promotion throughout August please pop in or contact the branch for more details – 01159 203 961

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